Infrastructure Assessment Services
Get an objective analysis of how your organization's IT infrastructure aligns with business needs and goals—improve operational efficiencies, reduce costs, enhance security, and ensure regulatory compliance with Dell Services® Infrastructure Assessment Services.
Challenge
Often, business change creates alignment gaps between IT infrastructure and business goals. Inconsistencies in technology, processes, and people skills can weaken infrastructure stability, hamper operational efficiency, and reduce bottom-line profitability.
Solution
Dell Services® Infrastructure Assessment Services identify the steps an organization can take to align its IT to business needs and goals.
Collaborating with a business's key stakeholders, our industry and technology experts conduct an objective, third-party analysis to understand primary business drivers and establish a baseline of technologies, processes, and people that impact the business and IT infrastructure. We then deliver a comprehensive report that details baseline findings, business/infrastructure gaps, and recommendations for alignment.
The scope of the assessment is customizable and may include a review of data center, network, systems, and information security. It may also include an assessment of service management components such as incident, problem, change request, help desk, deskside support, and service level reporting.
Results
With Dell Services® Infrastructure Assessment Services, your organization can enjoy:
- Greater insight into your organization's IT governance and technology management—an understanding of your IT group's structure and its capabilities
- Improved operational efficiency and lower costs for IT processes
- Greater compliance with internal controls and external regulatory requirements to mitigate risk