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Perot Systems' eServ eOps Center Open for Business
Lean Product Development Center Helps Firms Increase Efficiency and Quality and Shorten Time to Market
On October 25th, Perot Systems’ eServ unit introduced a new engineering operations center (eOps) to help the global engineering services industry improve the control and management of Lean Product Development. The eOps Center, which utilizes technology to extend the principles of lean manufacturing to the product development process, is a significant competitive advantage for Perot Systems in the engineering services markets. The Center will help our clients produce higher quality products more efficiently and in a shorter amount of time.
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The eOps Center presents a paradigm shift in the methods by which products are developed. The Center uses a robust array of technology tools to help firms improve product development, collaboration, and manufacturing of their product in the global marketplace.
Perot Systems announced the new eOps Center by issuing a multimedia news release which, through a customized webpage, incorporated video, photos and text to interactively communicate the benefits provided to our clients by the center. To view the innovative multimedia press release, please click here. The buzz created by the multimedia press release has been very positive, including an article written by Richard Martin of InformationWeek. To read the article, please click here. |
"Managers of manufacturing firms understand that the factors to achieve product profitability are time, cost and quality. Applying the right person at the right time along with the right amount of resources is critical to the success of any project, but many challenges combine to turn this process into an enormous challenge," said James Richmond, president of eServ. "The complexity of modern day products, the equally complex number of software platforms required for design, not to mention the challenge of personnel and project management can together potentially conspire to bring any engineering effort to its knees."
The goal of the eOps Center is to give manufacturing firms the tools to overcome these obstacles by more effectively managing time, cost, quality, and communication. The Center manages these resources globally and applies metrics, using a DMAIC approach (the Six Sigma methodology of Define, Measure, Analyze, Improve, Control). All projects are tracked in real time with current progress and estimated future completion. The sophisticated Tele-Data-Video-Presence (TDVP) uses state-of-the-art communication systems to complete change management and offer a unique product development industry help-desk.
The potential results include efficiency gains on product development, better knowledge input into the product development process, globally controlled information and resources, better products brought to market faster at lower total cost.
The eOps Center is located in Peoria, Illinois and hosted its first client this week when executives from Caterpillar toured the facility.
