Perot Systems

Perot Systems Receives #1 Rankings in 2007 Black Book of Outsourcing Healthcare Industry Survey

On February 21, the company announced that it has received #1 rankings in multiple categories in the 2007 Black Book of Outsourcing Healthcare Industry survey. According to the survey results, Perot Systems was the highest rated overall vendor by Hospital & Healthcare Provider clients as well as the highest rated overall vendor in the infrastructure and applications outsourcing categories.

About the Black Book of Outsourcing

The manager’s best friend and secret weapon, this handy guide presents an intelligent overview of the costs and benefits of outsourcing, its uses and applications, and the processes used to manage it. Highly endorsed by industry experts, this book demonstrates how to deal with outsourcing as an emotional and political issue, and provides a wealth of resources for those who want to build a successful career in the outsourcing industries.

About the Black Book Top Outsourcing Vendors & Top Advisors Rankings

The Black Book initiative sponsors the only annual, independent, non-biased ranking of 300 outsourcing advisors and 4,500 vendors as completely scored from over 20,000 outsourcing users' and clients' ballots. The Top 50 Best Managed Global Outsourcing Vendors ranking is based on a twenty-six measures of leadership excellence, including client satisfaction with senior management direction, leadership impact on outsourcing results, business transformation practices, client relations management, and indicators of C-Level officer commitment. Sublists in twelve categories of outsourcing, cover over 500 outsourcing functions, in 40 industries, from multiple organization sizes and locations. Sublists are rankings based on eighteen criteria of operational excellence and client satisfaction with outcomes. Surveys are conducted each year, currently in its fourth update, beginning in March with results announced in June.

To learn more about the Black Book of Outsourcing please click here.

"Perot Systems is extremely pleased to have earned these rankings in the Black Book Healthcare Industry survey, and what is most significant is that these rankings come from our clients. Client satisfaction is one of our mantras at Perot Systems, and achieving these rankings is a great indicator of our commitment to satisfaction," said Chuck Lyles, president of the Perot Systems healthcare business.

Perot Systems ranked as the overall full-service vendor of preference based on the attributes that Hospital & Healthcare Provider clients stated as most likely to impact their satisfaction with an outsourcing provider. In addition, Perot Systems ranked #1 in the majority of these 'key performance indicators' including innovation, best of breed technology and process improvement as well as trust, client relationships, client adaptability, and customer care.

"I am very pleased that we were ranked highest in trust, innovation, client satisfaction, client relationships and cultural fit by the industry," Lyles said. "It is a tribute to the skill and deep expertise of the Perot Systems' Healthcare team."