Simplify operations and increase user satisfaction – the best of both worlds

Dell Services ^® Virtual Desktops services provide a standardized and centrally managed desktop environment so you can simplify the process of maintaining, distributing, and patching applications as well as reduce the labor and staffing costs required for desktop management. We provide you with a choice of infrastructure locations – whether at your data center, or at one of ours if you desire or require advanced security, back-up, and disaster recovery services.  With either location option, you benefit. 

When you use our Virtual Desktops services, you increase operating efficiency, user performance, and cost control. Our pay-per-use fee structure reduces your capital costs for desktop equipment as well as the staffing needed to maintain and upgrade individual user devices. We also manage the underlying technology infrastructure for greater standardization and integration efficiencies.  Plus, our consistent use of best practices along with innovative upgrades in technology, tools, processes, and security make you more effective at delivering business outcomes.

We offer a variety of pre-configured packages of computing power, memory, and data storage supporting the most common operating systems – allowing you to balance costs with business needs and user satisfaction.

For the IT department, our Virtual Desktops services:

Simplify Desktop Management and Support

• In many environments, a single support person can manage more than three times the desktops than in a traditional setting
• End-devices (such as thin client devices) are less complicated and essentially disposable so break-fix/repair is reduced or eliminated
• End-users may perform their own desk-side maintenance simply by swapping-out the thin client device 
• Users can access approved software with little or no assistance
• Reduce or eliminate the users’ ability to install or use non-approved software

Boost Security and Business Continuity

• Increase data security, governance, and compliance through a centrally stored and managed infrastructure
• Proactive monitoring helps ensure business security because potential threats can be identified and remediated sooner
• Since all data resides in the data center, automatic information back-up helps ensure business continuity and reduces the risk of loss through disaster, while also removing the uncertainty of relying on each user to archive the files stored on their personal device

For the end-user, our Virtual Desktops services:

Increase productivity and enhance performance

• Provide each end-user with a full-featured desktop experience that is intended to be identical to that of a standard PC
• Full-functionality is achieved either on-premises or remotely to provide greater continuity and user familiarity
• The underlying infrastructure co-resides with the applications in your data center or ours so users can benefit from noticeable improvement in application performance, reliability, and speed
• Deliver reliable back-up services that are centrally managed

Enable an increasingly mobile workforce

• Extend freedom to move from office-to-office or building-to-building through a single login that maintains communication without interruption
• Greater flexibility in end-device selection and work location – the user is no longer tied to one dedicated laptop or computer desktop

Virtual Desktop Solutions Cost Benefits