Midrange Systems Services
Reduce service/support costs and TCO, improve customer service, and control server sprawl with Perot Systems® Midrange Systems Services.
Challenge
Whether for data storage, applications, Web sites, or other uses, the heart of a business's IT infrastructure is its servers. Consequently, server management and support pose numerous challenges for businesses in the areas of cost containment, support personnel, IT governance, and security.
Solution
Through years of experience managing midrange servers, Perot Systems has attained broad, deep knowledge and world-class technical expertise in Midrange Systems Services. These services comprise systems design, architecture, consolidation, migration, monitoring, consulting, best practice implementation, and support for UNIX, IBM AIX, Sun Solaris, HP-UX, Linux, AS/400, and Intel platforms. We deliver:
- Hardware/software planning and support
- Server consolidation, migration, and management
- Performance tuning
- Security administration and assessment
- Cluster design and implementation
- Web hosting design and support
- Capacity planning
- Reporting
We also provide direct-attach storage design and management, data backup/restore services, and change/problem management.
As in all our collaborations, the customer is in control—and you can choose service level agreements and optional automation tools to enhance the quality and value of support.
Results
With Perot Systems® Midrange Systems Services, your organization can enjoy:
- Lower costs for server hardware and software support
- A skilled systems administration staff
- Best-practice management tools and operating processes
- Service levels aligned to your business's unique needs
- The ability to keep pace with technological advancements
- Control over server sprawl
- Reduced threats from viruses and hackers, and assured maintenance of OS patches