Process and Performance Improvement Consulting and Training

Process Improvement and International Standards Compliance
What do ISO 9001 and SEI CMMI mean to your business? What are ITIL ... BS 7799 ... and Six Sigma? If you're confused about what these programs are and how they may affect your business, Dell Services can help.

Dell Services provides consulting and training to help businesses and government organizations improve processes, increase productivity, and achieve compliance with a variety of international standards and models, including ISO 9001, SEI CMMI, ITIL, BS 7799, and Six Sigma.

Our mission is to help organizations increase customer satisfaction and improve the bottom line by:

• Achieving real and tangible process and productivity improvements using internationally recognized standards and models
• Demonstrating improved capabilities through internationally recognized certifications, ratings, and registrations

Collaborating with you, we can design a customized solution to help you achieve the improvements and certifications that meet your goals, within your schedule and budget. Our proven methodology is designed to reduce implementation time, costs, and disruption to your business while improving efficiency, productivity, and security.