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Business Process Services

Client Information System

Having a tough time keeping employees current on changing government regulations, insurance rules, state-specific requirements, and compliance? Tired of absorbing retraining costs as employees come and go? Need a simple solution to the problem of collecting and compiling updates and quickly retrieving them in order to process a claim?

Our proprietary knowledge management / client information system gathers the particulars of each of your claims and then stores, catalogues, creates easy access, and manages the content to keep your necessary information at our fingertips. Errors are reduced and your clean claims processing rate is increased.

Client Information System: Core Features

 

User Management
Access Privileges

Manager
Create content, approves,
and manage user, Practices
and Client sections

Team leaders
Create content and view privileges

Agents
Only view and query

 

Content Management Tools (CMTs)
Author, Categorize, Publish and
Manage Content

Author
Use the editor interface

Upload
Document and images

Catalog
By Practice, or information categories

Modify, Censor, Approve

 

Data Presentation Logic and Search Features

Easily navigable GUI,
Categorized content

Advanced power-packed parametric search

 

 

 

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