Order-to-Cash Processing
Build competitive advantage—accelerate revenue cycles, optimize cash flow, and enhance customer relationships with Perot Systems® Order-to-Cash Processing solutions.
Challenge
Minimizing costs and maximizing profits are fundamental to business success—yet relatively few enterprises consider their order-to-cash process a strategic priority when it comes to improving the bottom line. An inefficient O2C process can rob an enterprise of available capital through high order-taking and order-fulfillment error rates, high DSO rates, high costs of dispute resolutions, and inefficient collection processes.
Solution
Automated, rules-based order-to-cash processing services from Perot Systems optimizes workflow to reduce costly errors, decrease receivables and DSOs, increase collections, and enhance customer experience. A complete, end-to-end solution, it features a Web-enabled portal that gives you greater insight into your O2C process and a greater understanding of customers. The suite of services includes:
- Credit analysis, including management of credit applications, integration with credit reporting agencies, coordination of credit status, and generation of acceptance and denial letters
- Billing, including preparation and mailing of invoices, interfacing of billing status, and handling of customer inquiries
- Cash application, including receipt, reconciliation, and application of cash and credit card payments as well as chargebacks
- Collections, including account analysis and reporting, outbound calls, collection letters, and coordination with other collection efforts
- General Ledger posting and reporting, including account review and analysis, write-off preparation, and reporting
Results
With Perot Systems® automated Order-to-Cash Processing solutions, your organization can enjoy:
- Freedom to focus on core business-building capabilities
- Lower O2C processing costs, plus higher order and fulfillment accuracy
- Reduced receivables and DSO rates
- Higher customer satisfaction and better knowledge of profitable and unprofitable customers
- Continuously updated documentation to support Sarbanes-Oxley requirements and internal controls