Finance and Accounting Business Process Solutions

Reduce costs, optimize operational efficiencies, and redirect vital resources to core business-building capabilities with Dell Services® Finance and Accounting Business Process Solutions.

Challenge
Whether your business is products or services, whether your operations are domestic or international, your success depends on controlling costs and driving revenue as you satisfy the demands of customers and meet the challenges of a highly competitive marketplace. Today that challenge is greater than ever, as economic globalization drives ever-increasing cost-efficiency competition from manufacturers, suppliers, and providers around the world.

Solution
The Dell Services Business Process Solutions group can help your organization transform its finance and accounting operation into a cost-effective, strategic business asset through proven technologies and service options that align with your business needs and support your goals.

Thanks to the rapid industrialization of information technology, standardized F&A applications and architectures that are based on proven technologies can be cost-effectively transferred from one enterprise to another. Processes can be segmented into modifiable parts, automated, and repeated, thereby saving you money.

To take advantage of technology advances, Dell Services has invested in both onshore data-capture centers and offshore business processing centers. Our data-capture centers employ state-of-the-art scanning and imaging technologies, and our business processing centers use best-practices workflow management tools, back-end resource management monitoring tools, and secure client portals that give businesses a clear look and deeper insight into their transactions.

We can help your enterprise rise to a higher competitive level not only by reducing costs, but also by collaborating with you in a smartsourcing relationship that strengthens your non-core processes and enables you to drive innovation and excellence across the entire spectrum of your business functions.

To keep you in control, we offer flexible Service Level Agreements (SLAs) so you can maximize your resources and realize the greatest possible short-term and long-term value. And with Key Performance Indicators (KPIs) in place, you can readily quantify results.

Results
With “industrial-strength” IT behind your F&A processes, you enjoy a clearer view and greater control of process performance, plus:

• Lower transaction-processing costs
• Shorter financial settlement cycles and improved cash flow
• Greater transaction-processing accuracy
• Quicker, more effective problem resolution
• Enhanced customer and vendor experience through web-enabled applications and contact center capabilities
• Real-time financial information with integrated internal operational and external customer performance metrics
• Continuously updated documentation to support internal controls and Sarbanes-Oxley requirements
• The experience and expertise of a global labor force to mitigate risk and support business continuity