Making Third-Party Software Work for You
Delivering early benefits from proven industry solutions
Leveraging and optimizing the right mix of industry applications
As industries mature, customized bespoke applications give way to third-party software and ongoing releases widen the solution coverage within a vertical segment. Dell Perot Systems leverages its package and domain experience in sectors such as healthcare, insurance, and financial services, to help you select and deploy the best applications for your organization and derive the fastest possible business benefits. We also assist customers in developing, integrating, and supporting a mixture of custom built and packaged applications to meet their unique requirements and leverage their existing resource investments.
Dell Perot Systems with you for Life!
Our team works closely with you to select, plan, deploy and support applications through the complete solution lifecycle.
You can avail of the Perot Systems consultant pool which consists of highly skilled professionals with deep domain knowledge on leading industry applications such as Meditech, Cerner, McKesson, LifeSys™, our proprietary health plan care administration software.
Portfolio assessment: Through mergers and acquisitions, many organizations accumulate a non-integrated variety of packaged and custom built applications. We assess the efficiency of these applications to the existing business requirements and help consolidate the portfolio, which leads to lower costs for maintenance and support.
Package identification: We help clients choose the best packaged application while staying focused on current and future requirements as well as their existing IT investments.
Package implementation: We help customize specific enterprise applications to meet unique client requirements.
Application integration: Enterprises often use different applications for different functionality or for different geographic locations. We help organizations consolidate solutions for better synergies and control.
Application enhancements: We help upgrade running applications to meet new business requirements. Updates may include changes in screens, reports, or underlying application logic. In some cases, enhancements include implementing new solution modules to increase functionality.
Package upgrades: Solution vendors regularly introduce new product versions to provide additional functionality or rectify performance problems reported by earlier users. Upgrading running applications can be risky because live applications support the business on a 24x7 basis. Since we have vast experience updating live applications, our team helps make migrations and transitions smooth while preserving business continuity.
Application support: To keep applications running smoothly often requires continuous support and minor modifications along the way. For many organizations, support may be required on a 24x7 basis. Perot Systems has a globally distributed support delivery team that works around-the-clock and uses proven methodologies to provide reliable support while meeting defined SLAs and budgets.
Production support: Perot Systems can provide production support to live applications and perform a variety of tasks such as system and database health monitoring, regular backups, patch additions, and more, which allows clients to focus on what they do best- run their business.
Additional cost savings through IT enabled services
In addition to application services, Perot Systems provides a full range of technology infrastructure and back office services from globally distributed delivery centers. Working with Perot Systems helps clients realize more effective IT solutions at lower costs while providing improved services to their customers.