Derive Early Benefits From Enterprise Applications
Experience in leading enterprise applications
In global organizations, enterprise applications act as key process enablers and provide the platform for business transformation, value realization, innovation, collaboration and visibility to business operations.
Dell Perot Systems has rich experience and a strong track record of achieving excellent results in ERP implementations, upgrades, roll-outs, re-implementations, enhancements, and support for industry leading enterprise applications. This broad range of capabilities enables our customers to rely on us as a single service provider to manage all of their ERP needs.
Key business applications include: Enterprise Resource Planning (SAP, Oracle, PeopleSoft, JD Edwards, Lawson, and more), Supply Chain Management (SCM), and Customer Relationship Management. With robust business, management, and technology consulting methodologies and high-value alliances with product vendors, Dell Perot Systems is the provider of choice for just about any ERP need.
Our experience spans technical capability and functional expertise across major industry sectors such as: Healthcare, Government, Manufacturing, Metals, Transportation, Automotive, Logistics, Consumer Products, Food Industry, Professional Services, Insurance, and Financial Services.
Dell Perot Systems has been helping customers optimize their business processes in several areas such as: Production Planning, Financial Accounting, Supply Chain Management, Human Capital Management, Customer Service Management, Business Intelligence, and more.
Lifecycle services
We work closely with our customers to effectively deploy packaged applications and to develop customized applications and interfaces as needed:
ERP Package Selection: We help our customers make high-value long-term IT investments in scalable, flexible systems by choosing best-of-breed enterprise applications, with off-the-shelf functionality to suit current and future business requirements.
Implementation: We help our customers customize enterprise applications to meet their unique business requirements.
Integration: We help integrate different applications in the enterprise IT landscape by creating Interfaces with other applications, and deploying these solutions both locally and globally at single and multiple sites using our proven global delivery model.
Enhancements: We continue to help clients improve current applications to meet new business requirements. We advise our customers about potential enhancements including re-designing business process to improve results, updating screens, reports, and application logic, as well as deploying new applications functionality modules.
Upgrades: In the ever-changing business environment, technology and product suppliers regularly introduce new versions to provide additional functionality or improve current business processes. We advise customers on the need to upgrade and, if required, ensure a smooth transition to the new version.
Application support: To keep businesses running smoothly, we help customers run their ERP applications using stringent SLAs to help ensure performance. We have the experience to run globally distributed installations and skilled teams to support 24x7x365 days operations. We use our global service delivery model with proven processes, methodologies and tools to provide a cost-effective support operation.
Production support: We offer full production support services for ERP applications and perform various tasks such as system and database monitoring for performance, health checks, patch upgrades, root cause identification and analysis, which enables customers to run their business efficiently.
Hosting: We also provide full application hosting facilities with complete system monitoring, backup processes, and disaster recovery services.
Development: When ERP implementations require custom interfaces to link into existing applications or to extend reach and improve performance, our highly skilled team can provide the development support needed to build and deploy the additional solutions needed.