Managing Costs While Transforming Your IT Operations

James Champy
James Champy is chairman of Dell Services consulting practice and also head of strategy for the company. He is responsible for providing direction and guidance to the company’s team of business and management consultants.

Mr. Champy is a leading authority worldwide on the management issues surrounding business reengineering, organizational change, and corporate renewal. He consults extensively with senior-level executives of multinational companies seeking to improve business performance. His approach centers on helping leaders achieve business results through four distinct, yet overlapping areas: business strategy, management and operations, organizational development and change, and information technology. Read more about James Champy .

Topics/Areas of Expertise

• ERP: Getting Big Value Out of Technology Spends
  

Kevin Fickenscher, M.D.,
CPE, FACPE, FAAFP
One of the nation’s visionary leaders in healthcare, Kevin Fickenscher is the global leader of International Healthcare for Dell Services.

A physician executive and leader with extensive experience in strategic and operational development with complex healthcare organizations, Dr. Fickenscher has provided leadership for various organizations related to organizational transformation and development, physician management, health policy analysis, leadership development, information management, clinical quality and resource/care management, among other areas. Read more about Dr. Fickenscher .

Topics/Areas of Expertise

• Lessons in Information Technology Outsourcing
• Directions in Healthcare Outsourcing
• Outsourcing and the Physician's Office

Harry Greenspun, M.D.

Dr. Harry Greenspun is the chief medical officer of Dell Services’ healthcare group, providing strategic leadership with a clinical perspective. He has held a diverse range of clinical and executive roles across the healthcare industry, giving him a unique perspective on the challenges and opportunities faced. Read more about Dr. Harry Greenspun.

  Topics/Areas of Expertise

• Clinical Transformation
• Electronic Health Records (EHR) Strategies and Implementation
• Revenue Cycle Strategies
• Directions in Healthcare Outsourcing
• Top Talent: Finding, Recruiting, Retaining