Solutions for the Freight, Logistics & Distribution Industries

Transform your business for greater flexibility and higher efficiency by strategically outsourcing your applications and IT services to Dell Services.

As markets emerge, evolve, and expand worldwide, businesses in the freight, logistics & distribution industries face constant pressures to adapt to fast-changing market demands. Needing greater speed, efficiency, and flexibility, these businesses seek to refine their technology strategies and optimize IT operations to make the best use of technology for competitive advantage.

Through deep industry and technical expertise, an array of application solutions and services, and cost-effective global delivery, Dell Services helps businesses in the freight, logistics & distribution industries transform and grow. Leveraging a worldwide network of skilled associates and state-of-the-art delivery centers, plus the experience acquired in thousands of successful engagements across multiple industry segments, we provide solutions that integrate strategy, technology, and processes to help businesses transform into real-time integrated and highly efficient enterprises.

Whether integrating supply chains, developing and enhancing online reservation systems, migrating legacy applications or automating other mission-critical e-business applications, Dell Services can help you overcome your IT challenges quickly, cost-effectively, and with best-in-class quality. Through transformational outsourcing, Dell Services has delivered solutions for businesses in these industry segments:

• Freight: Cargo operations; rental car/motor freight; cruise lines; railroad; road transport
• Logistics : 3pl; 4pl; lead logistics providers; relocation

Services We Provide

• Building dynamic, online cargo and passenger reservation systems with rich content and multifunction capabilities
• Development/reengineering of accounting systems for accurate, real-time financial management
• Deployment of hotel property-management systems to help track performance of physical assets
• Adoption of new trace and track technologies for increasing visibility of goods in-transit
• Migration, enhancement, and maintenance of legacy applications and systems
• Implementation and customization of third-party applications and IT solutions
• Testing and quality assurance services including functional and regression testing

Results
With Dell Services® application and IT solutions, your organization could achieve results like these:

• Enabled faster, easier order booking process for a global air cargo company. By web-enabling the cargo booking, routing, and claims applications for a global logistics services provider, and through enhanced service level guarantees, we helped it make significant productivity improvements and extend its reach to customers at one-third its previous costs.
• Improved fleet operations management through business process optimization. By reverse-engineering an existing ICL-based, mission-critical fleet management system and consolidating 15 ancillary applications for one of the largest rental car services providers in Europe, we helped the customer significantly lower its cost of ownership.
• Strategically teamed with a global travel portal to help it manage customer expectations effectively. By operating an offshore development center for a global travel products distribution company for five years, we have helped the company maintain and enhance its online booking portal globally. Our role has included understanding changing market dynamics and continuously improving the portal through technical innovations.
• Produced more value for customers through streamlined mobility service operations. By helping a large North America-based relocation services provider reengineer and migrate its discrete applications, including legacy and current technologies, to a single open system platform, we have enabled it to achieve both cost efficiencies and business process improvements through consolidation.
• Streamlined supply chain operations for better customer service. Dell Services has successfully enhanced a mission-critical trace-and-track application for a global logistics provider to help it better monitor and record key events as goods move through its supply chain operations. With greater visibility and improved efficiency, the company has gained an edge over the competition and is winning more customers.

To read more about our services and solutions, follow the links to the downloadable brochures at the top right of this page. And to put the people, processes, and technology of Dell Services to work for you, contact an Applications Solutions consultant at applications@ps.net .