Functional Categories
EAGLE Task Orders fall into any one of five functional categories. Contracts resulting from task orders are intended to satisfy the full range of IT related requirements. It is intended that the EAGLE contract remains current and continues to provide the full range of IT capabilities/solutions and emerging technologies throughout its life. Perot Systems provides solutions in Functional Category 4, Software Development and through our subsidiary QSS Group Inc., we provide solutions in Functional Category 1, Infrastructure Engineering Design, Development, Implementation and Integration and Functional Category 2, Operations and Maintenance.
Functional Category 1 - Infrastructure Engineering Design, Development, Implementation, and Integration (QSS Group Inc.)
Support for any and all phases of system design and development through deployment to ensure DHS IT solutions will enable users to meet their mission goals and objectives. This includes the full range of infrastructure engineering design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, integration, implementation, and deployment.
Functional Category 2 - Operations and Maintenance (QSS Group Inc.)
Provide any and all operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule, and performance objectives. These solutions may be required across the DHS Infrastructure, to include, but not limited to, the following operational areas: Data Center, Help Desk and Field Support Services (e.g., Desk-side support and LAN Administration), Network and Security Operations, and Collaboration Services (e.g., E-mail, Voice, and Video Services). This functional category includes the full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software to full managed service solutions.
Functional Category 4: Software Development (Perot Systems and QSS Group Inc.)
Includes all phases of software design and development including deployment to ensure DHS applications and databases will enable their users to meet their mission goals and objectives. These efforts include the full range of software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, coding and testing, production, deployment, implementation, integration, and software application maintenance.