Complete and Reliable Services for the Manufacturing Industry

Companies in the automotive, manufacturing, engineering, high-tech and electronics industries all face major challenges as they try to adapt to changing market requirements. Success will require innovative and improved business processes as well as optimised IT structures. To outsmart the competition, manufacturers need to synchronise their supply chain processes both between individual sites and plants as well as within internal ‘value-add’ networks. At the same time, they must develop new and innovative products even faster. Their customers also demand excellent service, often expecting spare parts to be available and on site within 24 hours. Manufacturing companies face the task of introducing radical process transformation and organisational improvement.

Dell Services has the domain and project experience required to help companies drive successful and sustainable change. We combine optimized, methods and processes with standardised and integrated IT solutions. As a complete service provider, we offer you a comprehensive portfolio of consulting, solution and service strategies that span the entire IT value chain. Our services extend from IT and process consulting and the implementation of SAP and non-SAP solutions to integrated application management and operations (AMO) to the development of custom software packages. As an outsourcing service provider, we also provide our manufacturing customers with cost- and resource-efficient solutions IT outsourcing (ITO), engineering services outsourcing (ESO) as well as Finance & Accounting outsourcing (FAO). We also have a global network of highly qualified and experienced domain consultants across Dell Perot Systems.

Dell Services provides manufacturing organisations with Consulting offerings, Projects services and Procurement solutions.

• Business Intelligence Solutions
• Technology Sourcing
• Product Lifecycle Consulting
• Application Rationalisation
• Development of Lean Products
• Organisational Change Management
• Business Process Reengineering
• ERP Solutions

Our Projects services include:

• Application Development
• Application Integration
• Engineering Tool Training
• Shop Floor Integration
• Shop Floor Implementation
• ERP Restructuring / Modernisation
• ERP Implementation
• Project Lifecycle Solutions

Our Procurement solutions include:

• IT Outsourcing
• Application Management
• Remote Management
• Product Lifecycle Support
• Engineering Services Outsourcing (ESO)
• Finance and Accounting Outsourcing (FAO)