All too often major IT projects are undertaken without any formal driver to ensure that benefits realised are demonstrated in an objective and measured way or that those benefits measured are not linked to operational imperatives in play at the time of implementation. Dell Services has developed a methodology: The SCORE system, which is a measurement tool that enables tracking and active management of benefits realisation. This tool considers:

Safety & quality
The level to which the clinical information system and clinical transformation efforts impact healthcare outcomes
Clinical Adoption
The level to which physicians, clinicians and other end users embrace the functionality of the clinical information systems
Operational efficiency
The level to which the use of system functionality and their related processes impact organizational throughput and resources
Return on investment
The level to which the implementation of a clinical information system integrated with clinical transformation efforts impacts revenue and/or cost
Evidence-based decision making
The level to which the organisation utilises evidence based content and decision making to improve practice, operational management, patient safety, patient quality and outcomes

Our consultants will work with you to determine your organisation’s imperatives and drivers (financial and non-financial) to ensure that these form the basis of any benefits activity. Our digital dashboard (see Image below) enables you to track progress and manage change throughout any transformation project.