The quality and cost of healthcare delivery are constant concerns for healthcare organisations. As technology advances, both patients and the government increasingly demand that healthcare organisations leverage technology to improve patient safety and the quality of care delivery while controlling costs.

With more than 10,000 associates dedicated to healthcare, Dell Services is amongst the leading global healthcare IT service delivery organisation. Through a global delivery model built on proven technologies and methodologies, industry best practices, and domain expertise, we can provide the resources needed to meet your organisation’s unique needs.

Our IT professionals understand the clinical environment and they have extensive experience working with clinicians on our service desk and desktop teams. We also understand the importance of full-time availability of hospital information systems applications which are so critical to patient care.

The accelerated use of advanced hospital information systems has created the need for application enhancements and customisation support. Dell Services is vendor neutral. Our Solution Centres provide expertise in a wide range of business and clinical applications including Cerner, Lawson, McKesson, MEDITECH and Siemens, and we provide cost-effective onshore and offshore product support and management services.

Whether it is a solution to help control costs, improve IT service reliability, manage health information more effectively, or increase physician and patient satisfaction, our solutions can help you maximise the return on your IT investment with measurable results. The benefits of our solutions include:

Increased quality of patient care
Enhanced operational efficiency and employee productivity
Secure, user friendly systems and networks
Delivery and management of a cost-effective, reliable, and adaptive infrastructure
High availability, redundancy and disaster recovery to reduce systems disruptions
Expertise on requirements for data storage and archiving for future growth

Through collaborative, client-intimate relationships, our experienced technology professionals deliver solutions that align your hospital’s information technology with your business strategies, maximise returns on IT investments, help meet immediate needs, and sustain long-term results.