Tasks such as medication monitoring, emergency hospitalisation, laboratory examinations, drug shipments, and patient record exchange require healthcare service providers to exchange volumes of information, making process and data integration vital. Dell Services provides standards based (e.g. HL7) compliant healthcare integration solutions through middleware products including ORION RHAPSODY, SEEbeyond and JCAPS.

Optimising clinical applications

The increasing dependence care providers have on clinical applications has created the need for support for enhancements and end-user customizations. Dell Services has expertise in a wide range of clinical applications including Cerner, MEDITECH, McKesson, Oasis and RIO and we provide cost-effective offshore product support and management services.

System Integration and interoperability

As one of the world’s leading healthcare systems integration companies, we have vast experience of complex integration to support clinical processes such as Order Communications; Patient flow [ADT] and support for inter-hospital workflow and exchange of secure data with national systems.

Clinical transformation

Link to deployment solutions clinical transformation

Health informatics

Our Health Informatics Associates specialise in the extraction, transformation and migration of sensitive patient data, understanding all aspects of healthcare data requirements.

Business intelligence

Leveraging our Health Informatics expertise, our deep application & product knowledge and key strategic partnerships, Dell Services has developed a Business Intelligence and Reporting offering which provides a state-of-the art solution designed specifically to provide NHS trusts with the information they need to manage and develop their business. Several trusts are already benefiting from the unique Business Intelligence knowledge can bring to your organisation.

Application configuration

Closely Integrated with our Clinical Transformation Team are our Application and Product Specialists who can translate complex best practise workflow into optimised application design and configuration.

Healthcare test management and quality assurance

Our Test Management and Quality Assurance team works closely with our Clinical Transformation, Application Configuration and Health Informatics associates to ensure that our overall implementation service delivers world class, clinically safe and operationally efficient clinical solutions for our healthcare clients.