Dell Services offers a wide range of healthcare consulting services, tailored to meet the specific requirements of all types of healthcare organisation from individual General Practitioners to large Acute NHS trusts.

Dell Services has expertise and solutions which will help your organisation to identify opportunities to improve operational efficiencies and productivity, to strengthen relationships both within your organisation and with external organisations, to cultivate knowledge management and to support management of change throughout the organisation.

As a trusted advisor, Dell Services has worked with a number of organisations to identify areas of cost saving and productivity improvements.

IT Strategy Consulting

Dell Services has wide-ranging experience and expertise in working with hospitals to develop their long term IT strategy, including:

• Alignment of Trust business priorities with strategic drivers for IT, including political, financial and local service reconfiguration
• Development of Business Cases for IT implementations
• Organisational development and change management approaches to enable organisations to make better use of information in their delivery of high quality and cost-effective care

Dell Services has developed a unique Programme Optimisation Toolset specifically focussed on planning effective implementations of Clinical and other hospital information systems.

• A practical solution to planning the most effective way to deploy HIS solutions
• A specialist toolkit providing optimised resource models and indicative pricing
• Supports business case development and planning

Dell Services has been working as an integral part of deploying solutions as part of the National Programme for IT (NPfIT) since 2003. We have expertise in implementation of solutions to Acute trusts, PCTs, Mental Health trusts and for PACS solutions. Services offered include:

• Care Records Service (CRS) readiness assessment service
• CRS go-live readiness assessment
• Live CRS system functional and operational healthcheck
• NPfIT Programme and Project Management services
• PACS deployment expertise
• Data Migration Service

Back-office services

Dell Services delivers consulting services to provide you with process and productivity improvements for Back-Office functions including services such as Clinical Coding, IT Help Desk and Information Management & Reporting. As a leading Healthcare IT outsourcing company in the USA, Perot has developed an extensive set of tools, processes and methodologies to optimise the delivery of Back-Office functions.