Our client is an independent software vendor of pre-integrated, end-to-end billing and CRM solutions for the communications market. They have become one of Original Solutions, now a Perot Systems company, great success stories. In April 2006, a contract was awarded to Perot Systems to provide a flexible outsourced Managed Technical Consultancy service for the ongoing maintenance and further development of our client’s core products.

Since 2006, Perot Systems has been providing managed services encompassing analysis, architecture, design and development consultancy services primarily around the J2EE framework. The quality and flexibility of the services delivered has resulted in the growth of the relationship from the time of the initial engagement, and the contribution of Perot Systems’ consulting team is now an integral part of our client’s software development process.

Perot Systems now takes responsibility for the design, development and delivery of some of our client’s most important projects and initiatives. Past examples have included successful project implementations to various blue chip customers of our client in the UK telecommunications markets, such as O2, Vodafone, BT and American wireless broadband aviation innovators, Aircell. As a result of the trust and strong relationship with our client, many of the Perot Systems consultants take on customer facing roles on behalf of our client’s R&D organization. We deliver our client’s development work from the Perot Systems ‘nearshore’ services on the Campus of Limerick University. The proximity and accessibility of our client’s R&D Centres in Warrington and in Limerick City to Perot Systems’ ‘Nearshore’ Centre has provided tremendous flexibility and visibility to our client of the ongoing service.

In the words of our client's Software Delivery Manager, -
"Perot Systems has played a major role in our strategic partnership programme. It is a maturing partnership and Perot Systems has always met the demands of our need for an efficient and flexible managed service and have always strived to provide innovative ways of working together."